VisioGalaxia

Descripción

VisioGalaxia adds a video call button to your website. When you are online, a green dot shows that you are available: your visitors can then reach you by video conference in a single click, directly from their browser, with no prior appointment and without installing any application.

You stay in control of your availability: you set yourself as “available” whenever you want, and “offline” the rest of the time. When you are away, visitors can leave you a message in a chat-style window: you receive it instantly by email and can reply directly from your mailbox, so you never lose a contact.

Before each call, a short questionnaire lets your visitor describe their request: you receive this information together with the call, so you can choose whether or not to accept the connection.

Your video call button is not limited to your website: your VisioGalaxia account also gives you a personal call link and QR code, which you can share by email, on social networks or on printed material. Visitors reach you the same way — one click, no appointment, no installation.

The widget automatically appears in your visitor’s language (English or French, based on their browser), while your own texts and questionnaire stay exactly as you wrote them.

Main features

• Video call button embedded on your site, in a fixed position
• Real-time availability indicator (green dot when you are online)
• Video conferencing directly in the browser, with no download or sign-up required for visitors
• Pre-call qualification questionnaire
• Text chat alongside the video — if the video connection fails, the conversation seamlessly continues in writing
• When you are offline, visitors can leave you a message (chat-style window); you are notified by email and can reply directly, optionally after your qualification questionnaire
• Widget displayed in the visitor’s language (English/French, automatic or forced in the settings)
• Display options: widget shape, position, color, and button text for both available and offline states
• Mobile-friendly button that adapts to its text and never overflows the screen

Third-party service and data

This plugin is a connector to the VisioGalaxia service (https://visio.galaxia.paris), which is required for it to work. To display the button and handle video calls, the plugin loads a script hosted on the VisioGalaxia servers:

• Loaded script: https://visio.galaxia.paris/v.js
• This script is loaded on the public pages of your site only when a VisioGalaxia token is set in the settings.
• The token you enter links the button display to your VisioGalaxia account.
• The button shown by the widget may include a “powered by VisioGalaxia” mention linking to https://visio.galaxia.paris.

Use of the VisioGalaxia service is subject to its terms and privacy policy:

• Terms of use: https://visio.galaxia.paris/cgu
• Privacy policy: https://visio.galaxia.paris/confidentialite
• Data deletion / objection: https://visio.galaxia.paris/opposition

Creating an account on https://visio.galaxia.paris is required to obtain a token and use the plugin.