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Comapi Webchat Plugin

Por Dave Baddeley

Descripción

This plugin quickly and easily installs the Comapi webchat widget across your WordPress site allowing you to chat in real time to your visitors,
as well as allowing you to answer customers questions from other channels such as:

  • Facebook Messenger
  • SMS
  • Email
  • Twitter DM
  • Plus more…

Find out more or sign up for a free no obligation trial at https://comapi.com

Notes

  • Admin users, or more specifically, any user with the manage_options capabilities can use this plugin’s functionality.
  • You must ensure you have enabled a team for the webchat channel in the Comapi chat tool before the webchat widget will render
  • You must configure the API Space for the webchat widget to use. This can be found in the Comapi portal
    in the Platform Configuration -> API SPace Details menu option. In WordPress it can be found in the settings page under Settings -> Comapi Webchat Settings

Capturas

  • The Comapi webchat widget maximised
  • The Comapi webchat widget minimised
  • Configuring the webchat widget

Instalación

  1. Install the plugin through the WordPress plugins screen directly, or upload the plugin files to the /wp-content/plugins/plugin-name directory, from here
  2. Activate the plugin through the Plugins screen in WordPress
  3. Open the Settings -> Comapi Webchat Settings to configure the plugin
  4. In the API Space field copy in the API Space id GUID which can be found in the Comapi portal in the Platform Configuration -> API Space Details menu option
  5. Now click Save Settings and go to your site to test, if the Comapi Webchat Widget doesn’t show in the bottom right corner, double check you have followed the steps above correctly and ensure you have added a team with the Webchat channel enabled in your Teams tab in the Comapi Chat tool, found in the Comapi Portal under Tools > Chat

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1.0.0

  • Initial release

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