BetterDocs – Best Documentation & Knowledge Base Plugin

Descripción

Do you want to reduce your support pressure immediately? How about you creating a stunning and resourceful knowledge base for your customers? 🤔

👨‍💻 82% of customers prefer to support through an online knowledge base and actually get annoyed to create support tickets as its lengthy process. So creating an informative Documentation page can help to enhance your customer experience.

But how do you create a stunning docs page easily in WordPress site without any coding? Well, we’ve got you covered. 😎

📒 Create Stunning Knowledge Base To Scale Customer Support

BetterDocs will help you to create & organize your documentation page in a beautiful way that will make your visitors find any help article easily. It will facilitate your client to make faster decisions and get help on the spot by self-servicing instead of avoiding the lengthy conversation.

🔥 Power Up Knowledge Base To Reduce Support Tickets

Let the visitors instantly find the answers they are searching without having to wait for the support team and reduce support workload.

🌟 Top Features

  • Stunning premade template designs to create your Docs landing page without any codes
  • Shortcode & page builder widgets to customize documentation page
  • Auto Table of Content or Sticky TOC to provide absolute user experience
  • In-built advanced live search will help visitors to get the exact docs solution
  • Integrated with Analytics to track and evaluate the performance
  • 100% Compatibility with Elementor Page Builder

🙌 STUNNING READY TEMPLATES FOR DOCS LANDING PAGE

BetterDocs offer multiple ready templates to design your WordPress documentation site within a few minutes. Beside, you have full freedom to customize the layout with ease.

📋 Interactive Table of Content (TOC)

BetterDocs will automatically create a well-managed Table Of Contents(TOC) while you are writing your documentation. With an effective automated process, it will organize your documentation with its in-built functions and this stunning TOC moves with your scroll, so your visitors can always go to other pages easily.

🔎 IN-BUILT ADVANCED SEARCH OPTION

Assist your visitors to get the exact docs solution and reduce dependency on support with built-in advanced live search option from the top.

⚙️ ADVANCED CUSTOMIZATION OPTION

Customize documentation pages from setting or even add shortcode (PRO), page builder widgets and more to get full authority to make it stand out for your web visitors.

💯 100% COMPATIBILITY WITH ELEMENTOR PAGE BUILDER

Design amazing single docs and docs archive page without any hassle with Elementor Page Builder

🔥 SINGLE DOC TEMPLATE WITH ELEMENTOR

Show off your creativity and create an amazing single doc template with Elementor Theme Builder

🚀 DOCS ARCHIVE TEMPLATE WITH ELEMENTOR

Design stunning Docs page and Docs Category archive template with Elementor Theme Builder

🤖 INSTANT ANSWER BOT TO REDUCE SUPPORT TICKETS (PRO)

Help your customers browse the docs and knowledge base articles right from the chat window without leaving the page and reduce the support tickets.

📊 INSIGHTFUL ANALYTICS TO EVALUATE PERFORMANCE (PRO)

Track and evaluate activities on your documentation page and improve customer experience. Also, analyze the site traffic to get insights about your Knowledge Base.

🆕 CREATE MULTIPLE KNOWLEDGE BASE (PRO)

Got multiple products? You can easily create multiple knowledge-bases for your different products and provide instant support to your customers from one place

You don’t have to just take our word for it. See what one of the WordPress experts are saying:

  • Sweet solution for adding a knowledge base to your website.
  • Visit /docs to view the built-in page (URL is changeable in settings)
  • Easy to create and manage with beautiful layouts and powerful search.

-Nathan, iThemes

🙌 After reading this feature list, you can probably imagine BetterDocs is the most advanced and powerful documentation plugin in the market. Give BetterDocs a try.

Want to unlock the advanced features? Upgrade to our Pro version

🚀 Backed By A Trusted Team

This Documentation plugin is brought to you by the team behind WPDeveloper, a dedicated marketplace for WordPress, trusted by 500,000+ happy users.

👨‍💻 DOCUMENTATION AND SUPPORT

  • For documentation and tutorials go to our Documentation
  • For video tutorials go to our YouTube Playlist
  • If you have any more questions, visit our support on the Plugin’s Forum
  • For more information about features, FAQs and documentation, check out our website at BetterDocs

💙 Loved BetterDocs?

🔥 WHAT’S NEXT

If you like this docs plugin, then consider checking out our other projects:

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NotificationX – Best Social Proof & FOMO Marketing Solution
WP Scheduled Posts – Complete solution for WordPress Post Scheduling to manage schedules through an editorial calendar.

Visit WPDeveloper to learn more about how to do better in WordPress with Help Tutorial, Tips & Tricks!

Capturas

Instalación

Modern Way:

  1. Go to the WordPress Dashboard “Add New Plugin” section.
  2. Search For “BetterDocs”.
  3. Install, then Activate it.
  4. Follow the Documentation

Old Way:

  1. Upload betterdocs to the /wp-content/plugins/ directory
  2. Activate the plugin through the ‘Plugins’ menu in WordPress
  3. Follow the Documentation

Preguntas frecuentes

Does it work with any WordPress theme?

Yes, it will work with any standard WordPress theme.

Reseñas

23 de febrero de 2021
Installed it and ten minutes later was able to start working on documentation for a large website. Completely well integrated with WordPress, very clear, logical backend and still very many design options. Even though the free version will be enough for many - the pro version continues with additional, useful features like the instant answer makes the whole thing perfect.
17 de febrero de 2021
Terrible support provided by their team. The ticket has been open since 3rd Feb. I bought the pro version. They just needed to fix a simple coding issue which is messing the UI up. The only reason why I paid for it was to use the chat feature which messes up the UI
12 de enero de 2021
"BetterDocs is a nice plugin!" Thats what i said to my colleagues when I introduced the plugin to you. And that's true! BetterDocs servs a ton of features packed with a nice customizer to create a custom and a bit unique wiki. The installation with the "Quick Setup" Tool was very easy and i didn't need big administrator knowledge to get this working. This plugins comes with a own customizer area where you can highly customize the howl wiki. From a layout for the categories and single docs to customization of the colors, the distances (margin, padding), font sizes and much more. Its a solid, good working, functional and high exclusive plugin that i can recommend! Why i gave only 4 stars? I only have two little points, because i only gave a 4 star rating for this plugin. At first, i hate it if features are locked behind a payment wall! Props to you, that we can disable the branding without the pro version, but good features are locked and need the pro version to unlock. Its my opinion! It would be much better, if you make branding removing and/or the commercional use for pro only. Something like that. I mean, i respect your work and its very nice, but its my opinion that i don't like this way. Second points is about the support. It can be a bad day that i got when i wrote to the support, but i don't had a very good conversation. First of all, i asked in the livechat and waited like 10 minutes or something like that. Then i wrote another message and waited some minutes again. I wrote a third message and waited again but with 3 messages and like 30 minutes i didn't got an answer. Then i wrote about email and got an answer after a day. That's good! She helped me with my problem, but the message didn't answer my second topic. So the message was not really taken into account. To me it looked like she'd scanned the email and just read the word branding and then just replied to it. Conclusion: BetterDocs is a plugin that's good for everyone who wants a nice wiki. For restrict categories or something like that you need another plugin. That would be worth an update. You have much functions and a customizer with many options to customize your wiki. Some features are locked behind a paymentwall that is not nice in my opinion but it is acceptable. The support is okey but not "the yellow from the egg" ^^ From my site: I can definitly recommend the plugin!
3 de enero de 2021
Tried many free KB plugins and I think I finally found the best! Too bad I missed the lifetime offer from Appsumo 🙁

Top

21 de diciembre de 2020
Muito bom para organizar processos!
Leer todas las 60 reseñas

Colaboradores y desarrolladores

Este software es de código abierto. Las siguientes personas han contribuido a este plugin.

Colaboradores

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Registro de cambios

1.7.1 – 04/03/2021

  • Fixed: Sidebar styles not changing inside Single Doc
  • Few minor bug fix and improvements

1.7.0 – 03/03/2021

  • Added: Pre-made Elementor Blocks for Archive page
  • Added: New Elementor widgets: BetterDocs Category Grid & BetterDocs Category Box
  • Fixed: Single Doc navigation not working correctly
  • Few minor bug fix and improvements

1.6.1 – 02/02/2021

  • Fixed: Nested Sub-categories not displaying inside Sidebar
  • Few minor bug fix and improvements

1.6.0 – 26/01/2021

  • Added: Docs Archive Template with Elementor Theme Builder
  • Improved: Security update for Single Doc Email Feedback
  • Few minor bug fix and improvements

1.5.7 – 03/01/2021

  • Fixed: Table of Contents not collapsing on small devices
  • Few minor bug fix and improvements

1.5.6 – 24/12/2020

  • Added: Multi-level Sub-category option
  • Fixed: Missing Sub-Category style controls for Archive page
  • Fixed: ‘Category Item Counter’ font size not working
  • Few minor bug fix and improvements

1.5.5 – 10/12/2020

  • Added: ‘Custom Permalink’ structure
  • Fixed: Incompatibility issues with BuddyBoss theme
  • Fixed: ‘Explore More’ button not displaying in Docs page
  • Few minor bug fix and improvements

1.5.4 – 24/11/2020

  • Few minor bug fix and improvements

1.5.3 – 24/11/2020

  • Fixed: ‘Preview could not be loaded’ error with Elementor
  • Fixed: Embedded videos not showing in Single docs
  • Fixed: Shortcodes not appearing properly in Single docs
  • Few minor bug fix and improvements

1.5.2 – 19/11/2020

  • Fixed: Table of Contents issue with Elementor Theme Builder
  • Fixed: Print option not working for Single Docs built with Elementor Theme Builder
  • Few minor bug fix and improvements

1.5.1 – 17/11/2020

  • Fixed: Third-party shortcode not working
  • Fixed: PHP Notice for Elementor Single Docs
  • Few minor bug fix and improvements

1.5.0 – 16/11/2020

  • Added: Pre-made Elementor Blocks for Single Docs
  • Added: Table of Contents widget for Elementor Theme Builder
  • Added: New Sidebar layouts for Elementor Theme Builder
  • Fixed: Style Control missing when Shortcode is used
  • Few minor bug fix and improvements

1.4.3 – 15/10/2020

  • Fixed: Layout preview not showing properly inside Customizer
  • Fixed: Content space option not working inside Customizer
  • Fixed: Sticky TOC z-index option not resetting
  • Few minor bugfix and improvements

1.4.2 – 21/09/2020

  • Fixed: isEditMode Not defined error with Elementor
  • Few minor bugfix and improvements

1.4.1 – 11/09/2020

  • Fixed: Uncaught Error: Class ‘BetterDocs_Single_Docs’ not found in Elementor
  • Fixed: Print option not working when Doc Title is disabled

1.4.0 – 09/09/2020

  • Added: Single Doc Template with Elementor Theme Builder
  • Added: Option to change Single Doc Feedback Form title
  • Added: Option to change the colours for Nested Sub-categories
  • Replaced: ‘Articles’ has been replaced by ‘Docs’
  • Few minor bugfix and improvements

1.3.5 – 20/08/2020

  • Improved: jQuery Select2 only loaded in BetterDocs Settings page
  • Fixed: PHP Error Notices
  • Few minor bugfix and improvements

1.3.4 – 09/08/2020

  • Improvement: Logged in users data automatically filled in for Single Doc Feedback form
  • Fixed: Collapsible TOC not working on smaller devices
  • Fixed: ‘Save Settings’ conflict with Flexia theme
  • Fixed: Category Icon reverting to default
  • Fixed: ‘Sidebar Category List’ not getting disabled
  • Removed: Upsell notices removed from PRO
  • Few minor bugfix and improvements

1.3.3 – 27/07/2020

  • Fixed: BetterDocs TOC Scrolling issue with Fixed Header Menu
  • Fixed: Duplicate ‘Column Background Color’ Settings in the Customizer
  • Fixed: Hover color not changing on archive pages
  • Improved: Updated Selector Library
  • Few minor bugfix and improvements

1.3.2 – 10/06/2020

  • Improvement: Added option to change Inner Circle Background color for Item Count
  • Improvement: Nested Sub-category display for Category template
  • Improvement: Added Hover Color controls
  • Improvement: Added placeholder for ‘Search’ option
  • Improvement: H2 Heading tag removed for Table of Contents
  • Few minor bugfix and improvements

1.3.1 – 05/06/2020

  • Fixed : Breadcrumb issue while no category is selected
  • Improved : Category Grid Masonry Layout
  • Few minor bugfix and improvements

1.3.0 – 20/05/2020

  • Added : Option to add Heading & Sub-Heading for Live Search
  • Added : Show Category ID option
  • Added : Translation for missing strings
  • Added : Option to Hide Single doc title
  • Added : Option to change Docs Landing page title
  • Fixed : Parent category not showing up if no docs are assigned
  • Fixed : TOC Scroll Issue
  • Fixed : Breadcrumbs issue on Category pages
  • Fixed : Styling issue with OceanWP
  • Improvement : Fullwidth Layout support for Astra theme
  • Improvement : Hover Effect options
  • Improvement : Removed HTML5 Tag Wrapper

1.2.6 – 18/04/2020

  • Fixed : Correct page slug for custom documentation page when no page is selected

1.2.5 – 15/04/2020

  • Added : Display uncategorized list when no category
  • Added : Table of Contents hierarchy option
  • Fixed : Nested sub-category icon issue
  • Fixed : Duplicate article in category template
  • Fixed : Long breadcrumbs styling issue
  • Few minor bugfix and improvements

1.2.4 – 06/04/2020

  • Added : Option for TOC to hide/open on click in mobile device
  • Added : New Shortcode | Option to show a certain category
  • Added : Breadcrumbs for archive pages
  • Few minor bugfix and improvements

1.2.3 – 01/04/2020

  • Added : Option to select docs page when not using built-in docs page
  • Fixed : Breadcrumb issue when not using built-in docs page
  • Fixed : Search Box visible on category page even when it’s disabled
  • Few minor bugfix and improvements

1.2.2 – 26/03/2020

  • Added : Option for alphabetical order both for post and category
  • Improved : Category description
  • Fixed : Flexia v2.0 header compatibility
  • Fixed : Table of Content not supporting any other language
  • Fixed : Sub category shows as main category for Layout 2
  • Few minor bugfix and improvements

1.2.1 – 23/03/2020

  • Added : Easy migration from “Echo Knowledgebase (Knowledge Base for Documents and FAQs)”” plugin
  • Added : Easy migration from “Knowledge Base | Helpdesk | Support | Wiki WordPress Plugin” by PressApps
  • Fixed : Search Post limit issue
  • Improved : Feedback Form translation
  • Few minor bugfix and improvements

1.2.0 – 03/03/2020

  • Added : Easy migration tool from existing KnowledgeBase plugin
  • Fixed : Docs archive default sidebar option
  • Few minor bugfix and improvements

1.1.9 – 06/02/2020

  • Added: Hover color changing control for sidebar and archive list
  • Improved: Customizer controls
  • Fixed : Duplicate child category post issue
  • Fixed : Admin dashboard submenu active issue

1.1.8 – 29/01/2020

  • Fixed: Z-index issue

1.1.7 – 28/01/2020

  • Added: Nested Subcategory feature
  • Added: Option to enable/disable tags on single article
  • Few minor bugfix and improvements

1.1.6 – 07/01/2020

  • Fixed: Select field not working
  • Fixed: TOC heading tag issue

1.1.5 – 05/01/2020

  • Added: Breadcrumb category and title options
  • Fixed: Sidebar post per category
  • Few minor bugfix and improvements

1.1.4 – 22/12/2019

  • Fixed : Sub category display issue
  • Improved : Category grid/box responsiveness

1.1.3 – 19/12/2019

  • Added : Quick ‘Getting Started’ link to menu
  • Added : Sidebar background, padding, margin option
  • Added : Option to change the breadcrumb page title text
  • Fixed : TOC disappearing issue after last update
  • Fixed : betterdocs_category_grid shortcode column spacing issue
  • Few minor bugfix and improvements

1.1.2 – 17/12/2019

  • Added : Option to reset value to default in Customizer
  • Added : Single layout background color option
  • Improved : Capabilities management
  • Fixed : Conditional customizer column spacing
  • Fixed : Sticky TOC width in live preview
  • Few minor bugfix and improvements

1.1.1 – 04/12/2019

  • Improved : Article printing option
  • Fixed : Single Layout 3 counter issue

1.1.0 – 03/12/2019

  • Added : Social Sharing option
  • Added : Reactions on single article
  • Added : New Docs template
  • Fixed : Archive page icon and list margin
  • Improved : Options page UX with inner tabs
  • Improved : Search translation
  • Few minor bugfix and improvements

1.0.1 – 13/11/2019

  • Customizer options improved
  • Added : Live Search close icon style option
  • Few minor bugfix and improvements

  • Initial stable release

1.0.0 – 12/11/2019

  • Initial stable release

0.0.3 – 06/11/2019

  • Added : Adavnced Search with image and Category display
  • Added : Category Ordering
  • Lots of minor bugfix and improvements

0.0.2 – 27/10/2019

  • Added : Conditional control for docs layout
  • Improved : TOC controller styling updated
  • Improved : Live Search design
  • Fixed : Docs page content padding

0.0.1

  • Initial beta release