Descripción
NCB Right of Withdrawal for WooCommerce adds an electronic withdrawal (“right of withdrawal”) function to your WooCommerce store, aligned with the withdrawal-function requirement introduced by Directive (EU) 2023/2673 (Article 11a of the Consumer Rights Directive 2011/83/EU).
Customers declare withdrawal from a purchase through a guided, two-step form, and you review and process each declaration from a dedicated admin screen.
Key features
- Guided two-step withdrawal form (order lookup, product selection, confirmation).
- Order drop-down for logged-in customers; guest access via order number + billing email (toggleable).
- Withdrawal button on the customer’s order page (label selectable from presets or a custom value).
- Unique, traceable request numbers (e.g. WD-2026-000001).
- Acknowledgement email recording the date and time of receipt.
- Optional withdrawal-period cut-off.
- Admin management screen with a six-step status workflow, filtering and search.
- Optional status-change emails to customers.
- “Withdrawals” tab in My Account for customers to track requests.
- Full settings screen and a “Refresh withdrawal page” tool.
- GDPR: personal-data exporter, eraser and suggested privacy-policy content.
- Translation-ready, with English, Greek, Italian, German and Spanish included.
- WooCommerce High-Performance Order Storage (HPOS) compatible.
This is a free, GPL plugin. Requires WooCommerce.
For support, contact support@ncbsoftware.com.
This plugin provides the technical withdrawal mechanism. Whether your overall setup satisfies Directive (EU) 2023/2673 and its national transposition is a legal question — please have your compliance reviewed by a qualified professional.
Instalación
- Upload the plugin to the
/wp-content/plugins/directory, or install it through the Plugins screen in WordPress. - Activate the plugin through the “Plugins” screen.
- Ensure WooCommerce is installed and active.
- Configure options under WooCommerce Withdrawal Settings.
On activation the plugin creates a page containing the [euwm_withdrawal_form] shortcode and registers a “Withdrawals” endpoint in My Account.
Preguntas frecuentes
-
Does this plugin make my shop legally compliant?
-
It provides the technical withdrawal function, confirmation flow and acknowledgement email. Legal compliance depends on your full setup and should be verified by a professional.
-
Can guests submit a withdrawal?
-
Yes, using their order number and billing email — this can be enabled or disabled in the settings.
-
Which languages are included?
-
English (base), Greek, Italian, German and Spanish. More can be added with a standard
.po/.motranslation. -
Where do customers submit a withdrawal?
-
On the auto-created withdrawal page (which contains the
[euwm_withdrawal_form]shortcode), from a button on their order, or via the shortcode on any page.
Reseñas
Colaboradores y desarrolladores
Este software es de código abierto. Las siguientes personas han contribuido a este plugin.
Colaboradores
“NCB Right of Withdrawal for WooCommerce” ha sido traducido a 1 idioma local. Gracias a los traductores por sus contribuciones.
Traduce “NCB Right of Withdrawal for WooCommerce” a tu idioma.
¿Interesado en el desarrollo?
Revisa el código, echa un vistazo al repositorio SVN o suscríbete al registro de desarrollo por RSS.
Registro de cambios
2.0.2
- Updated Plugin URI to the dedicated product page.
- Improved WordPress.org metadata compliance.
- No functional changes.
2.0.1
- Removed internal DOCUMENTATION.md from the WordPress.org distribution package.
- No functional changes.
2.0.0
- Initial WordPress.org Edition.
- Renamed to “NCB Right of Withdrawal for WooCommerce”.
- Converted into a fully free GPL plugin.
- Removed Freemius integration.
- Removed licensing and trial functionality.
- Full WordPress.org compatibility.