CRM WordPress Plugin – RepairBuddy

Descripción

RepairBuddy es un excelente complemento CRM para WordPress. Le ayuda a convertir su sitio web de WordPress en una mejor página. Gestiona sus servicios, repuestos, trabajos, técnicos y clientes de manera efectiva. El plugin RepairBuddy CRM WordPress es la forma inteligente de administrar sus clientes y trabajos con la capacidad de agregar elementos adicionales que puede reutilizar como productos.

Repair Service booking is helpful for drone repair business, mobile repair business, computer repair business, watch repair business, home appliances repair business infect you can use RepairBuddy for any type of repairing business.

Now in Device Booking for your repair shop your customers can add multiple devices in their booking and also can enter device serial number pin codes and notes based on each device.

The booking feature let your customers select the brand, device, service and then enter their informaiton to book their device. Its useful and interactive and a great way to get the jobs started quickly.

You can add multiple devices to single job which was not possible before. So there is no need to create multiple jobs for different devices from same customer on same time. Now pin code feature help you store device’s logins as well. Each device have its own job details as well.

The reports section is powerful to get statistics about sales with various filters. Like you can filter jobs which have been paid or not paid. You can filter reports on basis of job status as well.

El historial de trabajos es una nueva sección que le permite realizar un seguimiento del historial de trabajos. Por ejemplo, cuándo se cambió el estado, cuál era el estado anterior. Qué técnico está trabajando ahora y qué técnicos anteriores trabajaron en el trabajo. Historial de pagos, historial de clientes, historial de detalles del trabajo y mucho más. Esta sección también le permite agregar un historial de trabajo manual en caso de que desee agregar una retroalimentación personalizada o un comentario con estado privado o público.

Ahora, sólo con un clic, puede cambiar partes con productos WooCommerce. La impresora de recibos es un gran complemento para que pueda usar la impresora de rollo fácilmente. Ahora hay un botón de impresión en la factura y la orden de reparación por lo que no es necesario hacer Ctrl + P para imprimir la factura. Sí, con un estilo mejorado de facturas y pedidos de impresión.

El tipo de trabajo de dispositivos le ayuda a definir las marcas para las que trabaja y los dispositivos que acepta reparar. Al crear un trabajo puedes seleccionar el IMEI o el ID del dispositivo. De este modo, puedes tener un registro de los dispositivos que has reparado con su ID.

My booking is a great device booking feature where users can select the manufacture and then the devices related to that manufacture loads. After that they can select a device and the related services will load. Once service is selected the customer can fill out their information to book their device. There are several possibilities like you can get device by courier. Book my device or device booking seems like a great feature in plugin.

Además, se incluye la opción de adjuntar archivos en caso de que desee agregar cualquier tipo de archivo en la página de trabajos.

Ahora admite múltiples impuestos, también puede usar diferentes impuestos para servicios, extras y productos.

Los filtros avanzados lo ayudan a filtrar trabajos según su estado, estado de pago, por cliente y también por técnico.

Some great features like laptop rental offer and its charges on daily and weekly basis. The pickup and delivery option and its charges. These are furthermore addons in your services which can benefit your customers.

Repair shop CRM is a great tool to make right decisions about your business with the reports. If you want to analyze if your business growth is positive or not good to take right decisions, the reports which can have various filters are very helpful in Repair Shop CRM WordPress plugin.

Parts can have their installation charges as well as the cost of part/product.

Para ver los detalles, consulte el siguiente vídeo.

Muchas más funciones disponibles en la versión premium. Encuentre otros detalles sobre la versión premium

Encuentre detalles sobre la versión Premium

Llamadas de terceros

1) El plugin genera un código QR con la ayuda de Google QR Code API. Para que los términos del plugin de enlace de negocios a Google para generar el código QR para que el cliente puede escanear fácilmente el código QR y obtener los términos de servicio cargado en su dispositivo.
Para que el plugin utiliza https://developers.google.com/chart/infographics/docs/qr_codes. Por Google que sólo se utiliza en la orden de reparación que es para firmar por el cliente.

2) Además, cuando intentas activar tu plugin a la versión pro, en ese caso el código de compra y la dirección de correo electrónico son enviados a nuestro sistema en https://www.webfulcreations.com/members/ para confirmar tu compra y activar el plugin.

Tomamos cualquier información de su sitio web y la almacenamos en cualquier lugar.

Great news we have created a community for repairing businesses. Register today and list your business to reach more customers. RepairBuddy

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Instalación

Install plugin to your wordpress then follow steps below.

  1. Create a page for services and insert shortcode [wc_list_services].
  2. Create a page for parts/products and insert shortcode [wc_list_products].
  3. Go to admin panel Computer repair shop and assign basic settings.
  4. Go to parts section and add new parts available in your shop do same for services.

Preguntas frecuentes

¿Podemos traducir este plugin?

Sí, este plugin se puede traducir a cualquier idioma.

¿Puedo usar más de 1 impuesto?

Sí, no hay límite para el uso de los impuestos, cada producto, parte, servicio y extra puede usar un impuesto por separado.

¿Puedo cambiar las piezas con los productos de WooCommerce?

Sí, con un solo clic puedes hacer este cambio.

¿Hay alguna orden de reparación que deba firmar el cliente?

Sí, esa es una gran adición para imprimir la orden de trabajo y obtener la firma para la recogida y entrega de su cliente.

¿Puedo añadir más estados de trabajo?

Sí, se pueden agregar varios estados de trabajo nuevos.

Is there a limit on parts/products and services?

No you can add unlimited parts/products and services.

Reseñas

28 de septiembre de 2022
I recommend this plug-in to anyone who has a repair shop, it’s very helpful plug-in and the developer is always ready to help!
28 de marzo de 2021 1 respuesta
This plugin is the right choice for any service center and match the business needs and easy to use. Also support team is very co-operative and provide fixes/new versions and very good timely manner. I used the Pro version and I'm totally satisfied with it. and recommend other to try.
16 de septiembre de 2020
It was not an easy search to find a product (plugin) that would add functionality that dramatically improves my Customer interactions and relationships. I service and repair clocks and vintage electronics. I needed a "simple" way to communicate from my site (me) and back to each of my Customers about the progress of the service or repair of their clock or radio. This plugin established the perfect foundation for me deploying such a solution with having to make minimal changes to the plugin itself. In addition to my servicing and repairing activities, I am also a part-time developer (mainframe and mid-range). This is a well written plugin that made my modifications effortless - modifications to align the plugin to my site's branding. I highly recommend this plugin, the quality of the plugin, coupled with the excellent Customer Service, makes this plugin the perfect choice foe me today and going forward. Warm Regards
7 de agosto de 2020
Hi. Thank you for creating such a wonderful plugin. This is what I was exactly looking for. I run a mobile repair shop and this plugin is very handy for managing all the online data.
Leer todas las 7 reseñas

Colaboradores y desarrolladores

Este software es de código abierto. Las siguientes personas han contribuido a este plugin.

Colaboradores

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Registro de cambios

3.7961

  • Multiple devices in booking module
  • Add device serial number in booking
  • Add device pin code and note in booking by customer

3.7957

  • Action added before status check >> wc_rb_before_status_check_result

3.7956

  • Add device from job page
  • Disable services based on device type
  • Disable services based on brand
  • Disable services for devices
  • Grouped booking shortcode
  • Improved Backend design

3.7954

  • Ability to replace devices with woo products

3.7953

  • On-site payments (cash, swipe, check, bank transfer)
  • Online payments via WooCommerce orders

3.7952

  • Payment Methods Integration
  • Filter – wc_rb_jobs_action_payments – Param JOBID – Return

3.7951

  • SMS integration feature

3.7946

  • Payment methods section settings
  • URL to access job status
  • Default pages setup for shortcodes

3.7945

  • Currency formating settings
  • Thousand separator option, Decimal operator option, Decimal numbers

3.7944

  • Register Actions for different support
  • Action – wc_rb_settings_tab_menu_item – Echo
  • Action – wc_rb_settings_tab_body – Echo
  • Filter – rb_carregistration_inside_device_wrap_jobs – Return

3.7943

  • Number format fix

3.7942

  • jQuery issues fixed front end
  • Fixed my account and booking alignment issues

3.7941

  • Fix backend print functionality

3.794

  • Print functionality in front End for orders
  • Print Feature in Check Status Window
  • GDPR Acceptance in the Quote and Booking form

3.793

  • Add Address to job Recipt
  • Add address to repair order
  • Customer information in Repair orders
  • Custom thank you message in repair order and invoice
  • Job filter fixed by devices

3.792

  • Fix design issues conflict with CSS classes
  • Fix PHP notice on report page
  • Fix Round Decimals

3.791

  • Fix decimal issue in Service qty and price

3.79

  • Use A4 OR A5 size for Repair Order
  • Add Device Brand Logo or Image
  • Book my service functionality based on brand, device, service and parts selection
  • Auto refresh Customer list on add new

3.78

  • WooCommerce My Account Menu – Request quote
  • WooCommerce My Account Menu – Repair Orders

3.77

  • Activation process fixed

3.75

  • Make device label changeable
  • Make ID/IMEI label changeable
  • Support to add multiple devices
  • Search by device ID
  • Device note field
  • Multiple devices in jobs, reports, emails, repair orders and labels also reports

3.74

  • Email notificaiton on add new user disable
  • Case Number prefix Generator
  • Case number length control for string
  • Email about manual job id to customers

3.72

  • Fixed security issues

3.71

  • Fixed minor issues

3.70

  • PHP Short tags removal
  • Sanitization of the user inputs
  • Escaping the output

3.67

  • Fix request quote problem
  • Reports Section

3.66

  • Improved address for customer
  • Improved address for technician

3.65

  • Support for RTL language
  • Hebrew Language Support
  • Fix Database collation

3.64

  • Public Job History in Job Status Check
  • Improved status design

3.63

  • Add Company into the invoice.

3.62

  • Black Friday Sale Ends

3.61

  • Black Friday Sale

3.60

  • Job history section

3.59

  • Added device brand in sidebar
  • Improved Email Design
  • Device Pin Code/Password

3.58

  • Capability and user permission problem resolved
  • Search WooCommerce Products Ajax autofill for large# of products

3.57

  • Fixed problem to add number decimals in price fields.

3.56

  • Included the ID in customer dropdown for better search
  • Include Device Column In job list page
  • Include Device ID along device name in job list page
  • Job search by device ID
  • Jobs filter by device name

3.55

  • Status Email Message DB Column
  • Update Job Status from
  • Email message add new status from
  • Send email on status chagne with new field from db.

3.54

  • Status change email if status changed from job list page
  • Fixed capability issues for Technicians and Managers

3.53

  • Fix Translation issues
  • New Feature Repair Label
  • New Manager user role
  • Fixed technician access
  • Change Tax status active/inactive
  • Change Job Status Status active/inactive
  • Inventory management with WooCommerce
  • Create a new job from front end.
  • Status change through Job list page

3.51

  • Fix problem of missing files and Fatal error.

3.5

  • Add Button to Disable Parts and Enable WooCommerce Products
  • Device Post Type
  • Ability to Switch Parts with WooCommerce Products
  • Repair Order feature
  • Pint on Invoice
  • Print button on Repair Order
  • Improved Style of Invoice
  • Add Device ID / IMEI in job
  • Select Device in Job
  • File Attachment Option

1.0

  • Initial Release.