If you want to quickly answer customer questions then live chat is a necessary part of your website. If the site is created using WordPress, then this plugin will help you easily add the chat of the ChatAndBot service.
If you have just launched your startup and you have few clients, then the free plan will help you organize support without extra costs.
If you have a lot of clients and you do not have time to answer all the questions, then the chat bot will help you answer standard questions and reduce the burden on you.
If your project is popular in many countries, then the ability to translate the widget into 168 languages will allow you to localize it for each client.
- Startup – free
- Business – $5 per agent/month
- Robot – $7 per agent/month
For additional information, check https://chatandbot.com
- Install and activate the plugin.
- Click Settings → ChatAndBot Settings.
- Login to your account at chatandbot.com and open website settings.
- Copy the Plugin ID.
- Come back to WordPress and paste the copied id into the Plugin ID field. Then click the “Save” button
- Everything is ready! Chat appeared on your site!
Can I change the appearance of the widget?
Yes, you can change the color, size, location of the widget, and so on.
Are there live chat settings for offline mode?
Yes, there are settings for offline mode, as well as settings for the mobile phone.
Can I add fields to be filled in by the client?
Yes, you can add as many fields as you need.
Can I use template responses?
Yes, you can prepare answers in advance and add them to the chat with a simple hotkey press.
Can I customize the live chat widget for multiple languages?
Yes, you can customize the widget for 168 languages.
How to read a question that was written during the absence of consultants?
If all consultants are disabled then the question goes to the offline folder. You need to open this folder and read the question. You can find more information in our knowledge base.
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